Submit a UPS Claim for an Amazon Order

  • Visit
  • Click "Start a claim"


  • Click Amazon under "Use one of these sites"


  • Sign in using your AMAZON SELLER CENTRAL login credentials


  • Allow UPS Login to access your Amazon account


  • If you have an existing UPS account, you can log in using your UPS credentials. If you don't have a UPS account, click "Sign up now" to create a new UPS account


  • After you log into UPS you will be able to submit a new claim by searching by the UPS tracking number in Amazon