Submit a UPS Claim for an Amazon Order

  • Visit https://www.ups.com/us/en/help-center/claims-support.page
  • Click "Start a claim"

 



  • Click Amazon under "Use one of these sites"

 


  • Sign in using your AMAZON SELLER CENTRAL login credentials

 



  • Allow UPS Login to access your Amazon account

 



  • If you have an existing UPS account, you can log in using your UPS credentials. If you don't have a UPS account, click "Sign up now" to create a new UPS account

 



  • After you log into UPS you will be able to submit a new claim by searching by the UPS tracking number in Amazon